TeleWorld Solutions is seeking an RAN EMS-OSS-OAMP Senior T3 Engineer to support and maintain the Element Management Systems (EMS), Operations Support Systems (OSS), and Operations, Administration, Maintenance, and Provisioning (OAMP) functions for wireless Radio Access Networks (RAN). This individual will play a key role in managing and integrating network elements, ensuring performance visibility, and driving automation for next-gen telecom environments.

TeleWorld Solutions is a strategic wireless engineering and consulting firm offering network operators, OEMs and tower companies’ turnkey design, optimization, network dimensioning, and deployment services. 

With the experience of hundreds of thousands of successful implementations, including macro, DAS, Small Cells, and Wi-Fi, the world’s leading network operators and OEMs, trust our knowledge and experience to plan, perform, troubleshoot, and implement an array of technologies and solutions.

TeleWorld helps customers plan, design, manage, measure, and monetize opportunities throughout the network lifecycle and across every element of their network.

Come join our Veteran-Friendly Team. The Company with Great Benefits and certified as "A Great Place to Work".

• Responsible for analyzing and troubleshooting issues reported from customer labs and production.
• Expected to be part of the Production Tier3 support - OnCall rotation list
• Responsible to execute the SW upgrade or any specialty MOPs in the production network
• Responsible to co-ordinate with Tier2 and TAC teams to debug and root cause any production issues
• Responsible for development of product requirements, feature requirements, systems and
• Educate our customers on Samsung’s new products and services both individually and in a team environment.
• Ensures that customer commitments are achieved according to plan.
• Works closely with various support organizations, logistics, and cross- functional teams from SEA and Samsung HQ to achieve successful new product roll-outs and developments.

• Bachelor’s Degree in EE/CS in engineering with 8 years of directly related experience is required. A Masters with 6+ years’ experience is preferred
• Understanding of 3GPP systems: RAN and Core networks, architecture and protocols
• Experience with RAN Virtualization solutions – EMS/NMS/OSS/OAMP design and development in wireless networks
• Must have experience with network management systems and design/support of high availability systems.
• Must have an understanding of Netconf protocol, YANG models & REST API’s, VES (Virtual Event Streaming)/SNMP standards, NMS/OSS interfaces
• Experience in authoring the SW upgrade MOPs and working with the customer to execute MOPs in the commercial network
• Experience in interfacing with SMEs and help with RCAs (Root Cause Analysis) of high severity issues in the commercial network
• Experience in High Availability and redundancy systems
• Detailed understanding in managing Openstack/Openshift/Kubernetes environments
• Experience in Automation & Orchestration frameworks. (ie: knowledge in the ETSI MANO specifications, OASIS TOSCA, ONAP)
• Experience in SW development with Java and web-based applications is beneficial
• Ability to travel sporadically during the project

Join Our Veteran-Friendly Team:

Are you a veteran or a veteran spouse with expertise in telecommunications? Join our team at TeleWorld Solutions, where we value your military experience and provide great benefits. We invite all veterans and veteran spouses to bring their skills and dedication to our team.

TeleWorld Solutions is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.